Customer support

Support workspace

12 open tickets · 4 awaiting assignment · Median response 8m

Seller hasn’t delivered yet

TK-8421 · Alex Carter · Order LT-20481

Today, 14:18

Hi, I ordered about 20 minutes ago. The seller said they were preparing it, but the delivery timer is getting close. Can you check everything is okay?

Alex Carter · 14:18

Thanks for reaching out, Alex. I can see the order and the seller is online. I’ll check the latest activity for you now—please keep everything in the order room.

Morgan · Support · 14:22

Internal note: Seller has a strong on-time record. No restriction needed at this point.