Resolution team

Dispute resolution

7 open cases · 2 approaching evidence deadlines · 1 appeal pending

DP-1842

Evidence collectionHigh

Order LT-20198 · Opened 3 hours ago · Evidence due in 20h 42m

Settlement is paused

No completion, refund, replacement, or payout until an authorized decision is recorded.

$1,286.22

Case statements

Original statements · Edit history preserved

Riley M.

Buyer statement

13:04

The item shown in the trade does not match the phase and finish described in the listing. I stopped before confirming and captured the inspect screen. I’d like the original item or a refund.

2 evidence files · Original uploads

Atlas Goods

Seller statement

13:48

I listed the phase shown in my inventory screenshots. The buyer received the trade offer but did not accept it. I’m willing to review the inspect link and provide a replacement if there’s a mismatch.

3 evidence files · Original uploads

Evidence viewer

5 files · SHA logged

inspect-phase.png · 13:02

inventory.png · 13:46

Evidence is append-only. Reviewers cannot erase or silently replace original uploads.

Record decision

ResolutionReason code

Decision rationale Required

Reviewer identity, timestamp, reason, and financial actions are appended to the audit log.