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Every order has a private room with its payment state, delivery instructions, chat, evidence, deadlines, and history. For manually delivered goods, the standard pilot inspection window is 24 hours. A qualifying dispute pauses ordinary completion and settlement while staff review the evidence.

Refund eligibility depends on the category, delivery state, and evidence. Non-delivery, an invalid code on arrival, or a product that materially differs from its listing may qualify. Open the order room and choose Report a problem during the eligible period. This demo does not process real refunds.

Instant products are codes or keys assigned automatically after verified payment and use a category-specific activation policy. Manual products are delivered by the seller within the deadline shown before purchase, with instructions and evidence in the order room.

Normal completion stops and settlement is paused. Both parties can provide statements and relevant evidence. A reviewer records a decision and reason; eligible cases can be escalated for limited review by a different senior reviewer.

Sellers pay a clear 15% commission on eligible completed sales, leaving 85% before other disclosed costs or adjustments. Buyers see any buyer fee, processing fee, total, and currency before confirming checkout.

Stolen accounts, compromised credentials, fraudulent gift cards, unauthorized access, unlawful goods, and products that violate applicable publisher or game rules are prohibited. Category availability depends on legality, supplier rights, and payment eligibility.

No. Lootly is currently an interactive front-end concept. All users, listings, orders, messages, balances, and operational metrics are illustrative. No payment, identity, wallet, or sensitive financial information should be entered.